Reference

How bat388 Handles Your Personal Information

Your account data belongs to you. This policy sets out exactly what we collect, why we collect it, how long we keep it, and what control you have over it — covering everything from your registration details to payment records tied to JazzCash, Easypaisa…

Account Data ProtectionJazzCash & Easypaisa RecordsRaast Payment PrivacyYour Right to Request DeletionSecure Data Retention Policy

Explore the Lobby Read FAQ

What This Privacy Policy Covers and Why

bat388 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information needed to run your account — your name, contact details, login credentials and, where you fund your account via JazzCash, Easypaisa or Raast, the transaction references associated with those transfers. We do not store full wallet PINs or passwords. Payment metadata —

1
amounts, timestamps and wallet identifiers — is kept to verify deposits, process withdrawals and respond to account queries you raise with our support team. When you use our platform on a mobile device, device identifiers and session data may be collected to keep your account secure
2
across sessions. We share data only where legally required or where you have explicitly given consent. Third parties who process payment data on our behalf — such as local wallet integrators — are bound by the same confidentiality standards we apply internally. Your data is not
3
sold. Retention periods vary by data type: active account data is held for the duration of your account, while closed-account transaction records are retained only as long as our legal obligations require. You have the right to request a copy of your data, ask for corrections
4
or request deletion. Requests can be sent through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, request a correction or ask us to delete your account information, our support team handles these requests directly. You do not need to go through a third party. Reach us through any of the channels below and we will respond to data-related requests as a priority.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and operational controls to protect your account data at every stage — from the moment you register to the point your withdrawal clears back to your Easypaisa or Raast wallet. The four areas below cover the key practices we follow.

Account Security

Passwords are hashed and never stored in plain text. OTP verification is required at login and when you update sensitive account details like your linked wallet number.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your settings. We do not use cookies to build advertising profiles or sell browsing data.

Data Retention

Active account data is held while your account is open. After closure, transaction records linked to JazzCash, Easypaisa or Raast payments are retained only as long as legal obligations require.

Requesting Changes

You can request access to your stored data, ask for inaccuracies to be corrected or submit a deletion request via live chat or the email address in your account settings.

Common Questions About Your Data on bat388

These are the questions we hear most often from account holders about how their data is stored, who can see it, and what steps to take if they want to make a change or request removal.

We collect your name, mobile number, email address and the payment method you use — such as JazzCash, Easypaisa or Raast. This is the minimum needed to verify your account and process payments.

No. We never store wallet PINs or passwords. We keep only the transaction reference and wallet identifier needed to match a deposit or withdrawal to your account record.

Access is restricted to team members with a direct operational need — account verification, payment support and security review. Data is not accessible to general staff or shared with third parties outside of legal requirements.

Send a request via live chat or the support email in your account settings. Include your registered mobile number so we can locate your record quickly and respond without delay.

Yes. Submit a deletion request through live chat or support email. Certain transaction records tied to Raast or Easypaisa payments may be retained where legal obligations require it, but all other data is removed.

We do not sell or share your data for marketing purposes. Third parties involved in payment processing — such as local wallet integrators — handle only the transaction data needed for that function and are bound by confidentiality agreements.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoPrize Hunters

How bat388 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data on bat388

01 What personal data does bat388 collect when I register?

02 Does bat388 store my JazzCash or Easypaisa wallet PIN?

03 Who can access my account data inside bat388?

04 How do I request a copy of the data bat388 holds about me?

05 Can I ask bat388 to delete my account data?

06 Does bat388 share my data with third parties for marketing?

Privacy Policy

Related pages

Related pages